Terms & Conditions

This web page represents a legal document and is the Terms of Use (Agreement) for our service. We advise that you carefully read the following terms to gain a better understanding of this agreement.

Price and Payment

• Minimum order: 1 x 20 ft container.
• Price are based on FOB Indonesia ( Port of Tanjung Emas Semarang ). However, we are also happy to accommodate CIF terms if that is your preference.
• Payment method: Bank transfer T/T ( TELEGRAPHIC TRANSFER ).
• Order confirmation: Make a down payment of 40% to start production in the allocated bank account on behalf of the company PT Lord Empire Indonesia.
• Final payment: The remaining 60% payment must be paid at the time of shipment / before we send all documents.
• We will issue the original documents upon receipt of payment in full.

Delivery Timeline

Our lead time for production is around 45 days, which allows us to ensure that every detail is perfected before your order is shipped. After receiving the deposit payment, we can deliver the first initial/trial order within 60 days.

Regular orders then follow a reliable rhythm of 4x40 ft containers shipped monthly, adjusting to your evolving needs.

Order Cancelation

Just to make sure everything is perfect, please take a moment to double-check your order details before confirming. To maintain efficient operations and ensure swift order fulfillment, cancellations are not possible after order confirmation.

Ready to order, but have a quick policy question? Don't let it hold you back! Our policies are here to make things easy, but if anything sparks a question, reach out now - we're happy to assist with any questions you may have before placing your order.